First, you’ll connect with us via the online form, phone, text, or email. You can also request an initial consultation or appointment online. We’ll reach out to you within 2 business days through your preferred contact method. We can schedule a short consultation call if you’d like, or we can answer questions through text and email.

When you decide that you’d like to move forward, we’ll create your Simple Practice profile (this is our electronic health record system). From there, you’ll complete all your intake forms, review our availability, and request your first session. Simple Practice is available online and through their phone app, which makes it really easy to access.

Before your first session, you’re welcome to reach out with questions via text, email, or through secure messaging in Simple Practice. If you need to reschedule your session, please let us know at least 24 hours before session to avoid the cancellation fee.

If you're here reading this, it suggests that part of you is ready to explore therapy and address your current concerns. The journey to self-discovery and healing begins with a willingness to engage collaboratively in the process. There's no perfect moment to start; the best time is simply now. We meet you right where you're at, ready to support you as you build self-awareness and navigate your unique path forward.

It's totally normal to feel nervous before your first session. We want to share a little about ourself and how we work with individuals, as well as what you can expect when we meet. We'll ask you some questions to get to know your background and what brought you to counseling. You'll also have a chance to ask any questions or voice concerns you might have about the process. Our aim is to make our time together feel more like a conversation than a formal interview.

You can choose to schedule sessions weekly, biweekly, or monthly based on what feels best for you. Many individuals start with weekly sessions for the initial few weeks to build a strong foundation, then gradually move to biweekly appointments as they progress. We’ll explore your preferences and needs during our first session, but the final choice of the schedule is entirely yours. Your comfort and readiness are our highest priorities.

At Solace Counseling Center, we integrate a variety of therapeutic approaches to provide comprehensive support tailored to each individual.

• Our feminist therapy empowers individuals by addressing societal inequalities and promoting self-advocacy.

• Acceptance and Commitment Therapy (ACT) helps individuals embrace their thoughts and feelings while committing to personal values.

• Through psychodynamic methods, we explore past experiences to uncover underlying issues affecting current behavior.

• Polyvagal theory aids in understanding our autonomic nervous system's role in emotional regulation.

• Our liberation-focused approach emphasizes social justice and community wellness.

• EMDR therapy effectively processes traumatic memories, fostering healing through bilateral stimulation.

• Additionally, person-centered and humanistic approaches prioritize empathy and unconditional positive regard.

• Attachment theory helps us understand relationship dynamics and fosters secure connections.

At Solace Counseling Center, we focus on a range of concerns including anxiety, perfectionism, people pleasing, codependency, unhealthy relationships, and issues related to self-worth.

We ask for at least 24 hours notice before your session to reschedule or cancel. If you cancel/reschedule within 24 hours of your appointment time, you will be charged the full cost of session.

A no-show is considered when you’re 15 minutes (or more) late to session and do not show. This will result in a charge for the full cost of session.

We value your time, and the time of everyone coming to Solace Counseling Center. With that in mind, it’s important to communicate any changes in your sessions as early as possible, to allow the opportunity for others to attend session during that time. If you have any questions or concerns about our policies, please reach out via phone, text, email, or Simple Practice secure messaging.

***Sliding scale spots are full as of 10/2/25***

We are currently in network with the following insurances:

• Aetna

• Oxford (Optum)

• United Healthcare (Optum)

• Oscar (Optum)

• Blue Cross Blue Shield of Massachusetts

• Horizon Blue Cross and Blue Shield of New Jersey

• Cigna

• Quest Behavioral Health

We are waiting to be credentialed with the following insurances:

• Independence Blue Cross Pennsylvania - Virtual National Network (estimated date coming soon - updated 7/15/2025)

We are working with Headway to become credentialed with more insurance companies that become available. Headway is the platform we use for credentialing, processing insurance claims, and verifying your insurance benefits. Please schedule a consultation call to discuss the insurance process and how to get your benefits verified before your initial session.

***Insurance spots are full as of 10/2/25***

We only provide the services you see on our website. That means we don’t offer:

• crisis or 24/7 services

• couples or family therapy

• psychiatry services

• medication prescriptions

• emotional support animal evaluations

• court-ordered treatments

• anger management courses

• domestic violence classes

• psychological testing

• fitness for duty evaluations

Yes of course! Our specialties are areas of concern that we have specialized experience and education in. You are welcome to work with us if there are other concerns that bring you to therapy. If we believe we are not suited, or appropriately trained, to provide the services you need, we will help you connect with a professional that can provide you with the support you need.